The Role
As a Business Support Administrator, you will provide comprehensive administrative support to the
school and act as a central supporting role for staff, students and parents. You will work with other
members of the Business Support Team to uphold the vision and ethos of the school at all times,
representing the academy in a welcoming, personable, helpful, and professional manner.
You will work across the academy as required, providing excellent administrative and customer services
to a variety of stakeholders, establishing and maintaining efficient administrative systems and processes
to support the effective running of the school with a focus on operational excellence.
It is essential that the person for this role is organised, able to multitask, work flexibly and have a ‘can
do’ approach. You will require a good level of IT skills.
Key Responsibilities
• Work collaboratively with the admin team to provide comprehensive administrative support for
the primary, secondary and sixth form.
• Adopt a business-like office environment, ensuring excellent, consistent administration support
and customer service is provided, ‘Our Promise’ is met, good relationships with staff are
promoted, and you are consistently role modelling professional behaviour.
• Attend to all incoming calls and messages in a professional, friendly and efficient manner, using
the corporate greeting, ensuring all relevant messages are passed on in a timely manner and
dealt with effectively, sensitively, and confidentially, taking the initiative to identify and handle
issues that arise on behalf of the leadership team and others.
• Be one of the academy main first aiders, assisting with student welfare and first aid and ensuring
accurate and prompt records and reporting, paying due diligence to Health & Safety and
academy protocol.
• Support with daily attendance ensuring protocol is followed and ongoing efforts are made to
ensure a child regularly attends school.
• Acknowledge and action all admin requests to a high standard and in a timely manner,
prioritising and communicating effectively with relevant colleagues and stakeholders.
• Maintain and distribute stock for the offices, reception areas and reprographics.
Other
• Carry out other reasonable tasks as directed by the Vice Principal – Business and Community
and the School Business Manager.
• Share best practice with the wider team and approach all tasks with a growth mindset.
• Ensure the working environment is to a professional standard e.g. clear desk policy
• Contribute towards the wider academy objectives and improvements.
• Undertake various ad hoc duties, when required, including exam invigilation, playground
duties, first aid, cashless till operation, first aid, fire marshal.
• Cater and set up for meetings and events, if and when required.
• Be willing to undertake appropriate training in line with contractual duties.
• Attend and support out of hours’ academy events e.g. summer fair, parents’ evenings, open
morning and evenings, admin evening, academy performances, competitions, summer school,
results days etc and be flexible in regards to working hours.